Service Principles:

Our service delivery is guided by the following principles:

Accessibility: We are committed to providing accessible ICT services to all members of the university community, regardless of abilities, and ensuring digital inclusion.

Reliability: We aim to deliver reliable ICT services that are available when needed, minimizing disruptions to academic and administrative operations.

Security: We prioritize the security and confidentiality of university data and implement robust measures to safeguard against cyber threats.

Innovation: We continually explore and adopt innovative technologies to enhance our services and stay at the forefront of digital advancements.

Customer-Centric: Our users are at the center of everything we do. We actively seek feedback and adapt to meet their needs and expectations.