CURRICULUM VITAE
Dr. JOSEPHINE KERUBO ONDARI PhD

PERSONAL DATA
_______________________________________________________________________

Nationality        :        Kenya
Marital Status      :        Married
Religion         :        Christian
Profession         :        Lecturer
Contact Address    :        P. O. box 930 – 40200, Kisii, Kenya
                                  Cell Phone: +254-722-910 262
E-mail            :        jlumush@yahoo.com
CAREER OBJECTIVE
_______________________________________________________________________
To work in a challenging environment that will provide an opportunity to fully utilize my potential, develop new competencies and add value to the organization, which I will be working for.
PROFILE
_______________________________________________________________________
PhD in Strategic Management MBA (Strategic Management), Bachelor of Education (Arts) Second Class Honors (Lower Division), Certificate in quality Management Systems and Certificate in Application Packages.
EXPERIENCE IN UNIVERSITY TEACHING
_______________________________________________________________________
2013 – to date:        Kisii University - Department of Business Administration –                 Lecturer
2011 – 2012:             Kisii University College – Department of Business and                             Management – Part Time Lecturer.
 May 2011:                  DBAD 0103:  Business Communication,
                                        BCOM 402:    Strategic Management &
                                        BCOM 403:    Business Ethics
PROFESSIONAL EXPERIENCE
_______________________________________________________________________
2013 to Date:        Lecturer at Kisii University School of Business and Economics,                         Department of Business Administration.

1998 – 2011:        Lecturing at Nyanchwa Adventist College – Part Time
            Business Studies, Office Management, Communication Skills,                         Typewriting, Shorthand and Office Practice.

1991 - 2012:         Lecturing at Gusii Institute of Technology (Business Department)
            Duties
-    Supervise Training
-    Implementing the curriculum
-    Supervision of examinations
-    Instilling discipline to trainees
PARTICIPATION
_______________________________________________________________________
-    Participated in the Kenya Music Festival National Finals in Kisumu from Kisii University in Kisumu County on August 2015.

-    Participated in the KNEC item writing workshop Ethics and integrity in Examination, Principal of Test Development and writing of test items, online induction of teachers on Test Development held at Maseno School, Kisumu County from 21st to 26th April 2014.

-    Participated in the Kenya Music Festival National Finals at Nakuru on 2013.

-    Participated in the WSWM exchange program held on 3rd August 2013 at Marani Mixed Secondary – Kisii County.

-    Participated in a Teacher Training Course on ICT, Adolescent Reproductive Health and HIV/AIDS – WSWM Program held at Ukweli Pastoral Centre, Kisumu between 22nd – 27th April 2012.

-    Participated in the Kenya Music Festival National Finals at Nakuru on 2012.

-    Participated in the CISCO Networking Academy Workshop held at Gusii Institute of Technology on 11th November 2011 Kisii County.

-    Participated in the implementation of ISO 9001:2008 conducted at St. Vincent Catholic Diocese – Kisii for Gusii Institute of Science & Technology from 6th January to 8th January 2010.

-    Involved in conducting Interviews for Secretarial Recruits at Nyamira Conference in 2010
-    Involved in conducting Interviews for Secretarial Recruits at Kisii University College in 2010


FACILITATION
-    A training on Team Building and Office manners to Nyamira County Assembly in Staff October 2015.

-    Presented a talk to Nyamira County Assembly Workers on Office Etiquette and professionalism in May 2015

-    Resource Person training Secretaries of Kisii University College on Office Administration, Memo writing and letter writing on the 3rd May, 2012 at Kisii College.

-    Facilitator for Secretaries of Kisii University on Customer Service & Public Relations on the 31st May 2011.

-    Facilitator for Western Kenya Region Contractors on Introduction to Business and Entrepreneuship on the 31st May 2011.

ACADEMIC QUALIFICATIONS
_______________________________________________________________________

2014 – 2020: PhD. (Strategic Management) - Jaramogi Oginga Odinga University of Science and Technology (JOOUST).
Research Thesis
“Strategy Implementation Drivers and its Effect on Performance in Tea Processing Factories in Kisii County, Kenya”  
2008 – 2011:        MBA (Strategic Management) -     Egerton University
Areas Covered:
 
1.    Financial Accounting
2.    Business Law
3.    Management Theory and Practice
4.    Quantitative Methods
5.    Managerial Economics
6.    Computing for Management
7.    Financial Management
8.    Marketing Management
9.    Human Resource Management
10.    Management Accounting
11.    
12.    Research Methods
13.    Strategic Management
14.    Management Information Systems
15.    Advanced Strategic Management
16.    Total Quality Management
17.    Strategic Seminar Paper
18.    Global Strategic Management
19.    Management for Strategic Change

 
2010:            Research Project Work
            Strategic issues affecting the performance of Urban Council                 Employees in Kenya (A case of Nyamarambe Town Council, Kisii             South District).
1988 – 1991:        Bachelor of Education (Arts) – Second Class Honors
            (Lower Division) – Business Studies & Secretarial Studies.
            Kenyatta University.
1986 – 1987:        Kenya Advanced Certificate of Education
            (3 Principals and 1 Subsidiary)
            Sengera Girls High School.

1982 – 1985:        Kenya Certificate of Education
            (Division II)
            Sengera Girls High School.

RESPONSIBILITIES
_______________________________________________________________________
2024 - To Date.          Chair of Depertment, Business Administration.
2021 - 2023    Postgraduate Co-ordinator in the department of Business            Administration, School of Business and Economics, Kisii university.
2022-To Date    Chairperson of the board, Kisii Networking Ecological Agriculture Development, KNEAD.
2019 -To Date.     B.O.M, Tabaka Township Secondary School, Nyamarambe District, Kisii County.
2019 -To Date.     B.O.M, Nyagichenche Secondary School, Nyamarambe District, Kisii                      County.                             
2016 - 2019:        B.O.M Member, St. Augustine Mageche Secondary School,                 Kenyenya District.
2008 - 2013:        Dean of Students – Gusii Institute of Technology
2000 - 2005:    Section Head – Secretarial, Business Department, Gusii Institute of Technology
INTERESTS
_______________________________________________________________________
•    Reading magazines, inspirational literature, Biblical Literature and Periodicals.
•    Listening to Country Music and Popular T.V. programs.

PUBLICATIONS AND PRESENTATIONS
Publications.
Published a research paper titled “teachers and parent’s role in improving reading culture; the case of Etago Division, Gucha South District-Kenya” in the International Journal of Management Science. Vol.2 No.5, 2014.

Published a research paper titled “Strategy issues and Performance of employees in Urban Council.  Focus Nyamarambe Town Council, Gucha South District, Kenya; in the British Journal of Economics, Management & Trade, Vol.6 issues 2015.

Published a research paper titled “Influence of Organizational Strategies on Customer satisfaction in selected Commercial Banks in Kisii Town in the International Journal of Management and Information Engineering” (IJMIE) Vol.7 issue 1, January 2017.

Published a research paper titled “Factors affecting employee turnover in Hospitality establishments in Kisii Town in the merit International Journal of Management” (MIJM).

Published a research paper titled “The role of peace and social enterprise and sustainable socio-economic development: A case of Kisii County.

Influence of Individualized Consideration Dimension on Organizational Performance of the South Eastern Kenya Economic Bloc (SEKEB) Counties. The Moderating Role of Innovation.

Influence of intellectual stimulation Dimension on Organizational Performance of The South Eastern Kenya Economic Bloc (SEKEB) Counties. The Moderating Role of Innovation.

The Effect of Strategy Implementation Drivers on the Performance of Tea Processing Factories in Kisii County, Kenya in the American Journal of Humanities and Social Sciences Research (AJHSSR), Volume 4, Issue 5, pp 154-156.

Moderating Effect of Firm Size on the Relationship between Strategy Implementation Drivers and Performance, in the International Journal of Economics, Business and Management Research, Volume 4, No 11; 2020.

Influence of Product Logo on the Performance of Bakery Business Units of Supermarkets in Kisii Town – Kenya in the International Journal of Academic & Research.

Effects of Agility Strategies on the Performance of Five-Star Hotels in Nairobi County-Kenya. International Journals of Academics and Research, 07-IBMJ vol 6, Issue 207. ISSN:261725138.

Presentations.

Presented a Research paper titled “Examination of Small Enterprise Intervention a Development of Youth Groups; A survey of selected Youth Groups in Kisii Town”, on the Kisii University 1st Annual International Interdisciplinary Conference of African and the New World Order. Vol.1 pg.46.

Regression Model Selection for the Nexus Between Leadership as a Strategy Implementation Driver and Performance. Paper presented during the 1st School of Business and Economics International Conference, Kisii University.

Modernized Beekeeping Practices on Poverty Eradication among Rural Small and Micro Enterprises in North Mugirango Constituency, Nyamira County Kenya. A Focus on Enviromental Aspects

REFEREES:
_______________________________________________________________________
1.    Ms. Grace Kiage,                 
Nyanchwa Boys High School                
P. O. Box 930,                    
Kisii.                           
Mobile:  0727-594 804               
                              
2.    Mr. Athanasi Mokaya

Principal,

Gusii Institute of Technology,

P. O. Box 222,

Kisii.

Mobile:  0722-650 751   

CURRICULUM    VITAE

CHRP. Dr. Christopher Kipkemei Ng’etich Yego (Phd).
DIP.(KNEC), BBM-HRM.(Hons) Moi University, MBA (Strategic Management) Kisii University, D.Phil Business Management (Strategic Management) Moi University. Certified Human Resource Management (CHRP).

CAREER OBJECTIVES    
To be a highly focused, motivated and action oriented strategist in an organization.

EDUCATION   

2015 - 2021: MOI UNIVERSITY
Doctor of philosophy in Business Management – Strategic Management Option.
2012-2014: KISII UNIVERSITY   .
       Master of Business Administration - Strategic Management Option.
2008    - 2011: MOI UNIVERSITY
       Bachelor of Business Management (Human Resource Management Option) 2nd class   upper division.
2004    - 2006: ELDORET POLYTECHNIC
   Diploma in Personnel Management – Passed with Credit.
1998 - 2001: SAMOEI SECONDARY SCHOOL    
       KCSE
1997 : Kapchemoiywo Primary School
             KCPE
JAN 2020 – JUNE 2023: MT. KENYA UNIVERSITY.

COMPUTER SKILLS

2001 – KAPSABET BIBLE COLLEGE

Computer Office Application Packages:
Proficient In Ms-Office

Professional Qualification

Certified Human Resource Professional. - CHRP

Passed CHRP Examination in December, 2023

Teaching Experience

Undergraduate Programme
BHRM 202:    Organizational Psychology
BHRM 207:     Training and Development
BHRM 261:     International Human Resource Management
BHRM 265:    Career Management    
BBAM 301:      Employee Relation
BBAM 300:         Organization Theory
BUST 312:         Organization Theory
BBAM 302:         Organization Behaviour
BBAM 362:        Management of Change
BHRM 363:    Strategic Human Resource Management

Masters Programme
                MHRM 705:       Employee Relations
                MHRM 841:       Organization Management
                MBAD 703:        Management Theory and Practice
                MHRM 704:      Management of Change and Learning Organization

University Responsibilities:
Undergraduate Programme Coordinator January 2010- Date
In charge of coordinating attachment of undergraduate programme in the School of Business and Economics Department of Business Administration with a student population of 5,000 spread across several course specialization in the Department. Some of my responsibilities include:
•    Compiling the list of students to go for an attachment at a specific attachment period
•    Looking for places where students will be attached
•    Placement of students into their various places of attachment.
•    Guiding, mentoring, counselling and Monitor students while on attachment
•    Allocation of teaching staff who will help is in student supervision
•    Compiling and processing reports, marking students reports, awarding and processing results  
•    Budgeting and processing payments for attachment in the department.

PROFESSIONAL EXPERIENCE

November 2016- to date: Lecturer - Kisii University Main Campus
September 2015: October 2016: Director,  Kisii University - Chebara Campus
June 2014 – September 2015: Deputy Director, Kisii University - Kabarnet Campus
January 2014- June 2014: Senior Admin Assistant, Kisii University - Eldoret Campus.
2011-2013: Assistant Registrar Academics/Examinations - African International College.
2009 – 2011: Marketing officer/ Admissions officer – African International College.

COMMUNITY INVOLVEMENTS

2022 to Date: Board Chairperson: Aic Cheribisi Intergrated Comprehensive School.
2019 to May 2024: Chairperson: Nandi County Education Fund Committee (NACEF)
Achievements as the Chairperson NaCEF: Been able to disburse bursaries in a free and fair manner to all in Nandi County residents. I lead my team in drafting a bill which was assented by Nandi County assembly into an Act (Nandi County Education Fund Scheme 2024).
2019 to date: Board Chairperson: AIC Kapchemoiywo Girls High School
2018 to date: Vice Chairperson: African Inland Church- Kapchemoiywo Local Church
2017: Presiding Officer National General Elections
2013: Presiding Officer National General Elections
2009: Supervisor, Populations and Housing Census/KNBS-Nandi District
2007: Presiding Officer National General Elections
2005: Presiding Officer Referendum

PAPERS PUBLISHED AND PRESENTED IN CONFERENCES

1). Christopher Kipkemei Ng’etich Yego (2023). Effects of Emotional Mental Health on Employee Performance in Huduma Centre Kapsabet – Nandi County, Kenya.
2). Christopher Kipkemei Ng’etich Yego, Jane Sang & Yussuf Kibet(2021).  Effect of Process Innovations on Performance of Small and Medium Manufacturing Enterprises in Nairobi County, Kenya           
3). Yego C. Kipkemei Ngetich, Kibet, Y., Sang. J, & Komen, J. (2021). Effect of Product Innovations on Performance of small and medium manufacturing enterprises in Nairobi County, Kenya.
4). Yego Kipkemei C. Ng’etich and Tarus K. B. Effects of technology as a strategy on competitive advantage. A case of selected Banking institutions in Eldoret town.
5). Yego Kipkemei C. Ng’etich. Product as a strategy on competitive advantage. A case of selected Banking institutions in Eldoret town.
6). Christopher Kipkemei Ng’etich Yego (2023). Effect of Marketing Innovation on Performance of Small and Medium Manufacturing Enterprises in Nairobi County, Kenya.

CONFERENCES ATTENDED   
September 2023: Participated in the “1st SOBE INTERNATIONAL CONFERENCE” held at Kisii University main Campus between 19th – 21st September 2023.
July 2022: Presented a talk during HR Month celebrations of 2022 on; Generations in the work place: The role of HR in changing work space and the impact of pandemic by age. Organized by ihrm In conjunction with Kisii University.
July 2022: Presented a talk on; Work life balance and stress management, ihrm, North Rift branch forum at Sirikwa Hotel, Eldoret.
OCTOBER 2021:  Attended 3rd Rongo University International Multidisciplinary Research Conference held on 12th and 13th October 2021.
AUGUST-2014: 1STAnnual International Conference on Africa and the New World order organized by Kisii University Main Campus, Kisii on 30th – 2nd August 2014.
SEPTEMBER-2014: 10th Annual International Conference of Moi University on: Human Resource Education and Science for Sustainable Development on 23rd – 27th September 2014.

ADDITIONAL TRAINING AND SKILLS

November 2023: Attended training workshop conducted by Makerere University Business School whose theme was “Writing Publishable Research” held on 27th of November 2023 at Kisii University.
August 2021: Attended and facilitated a mentorship program for Kisii University Human Resource Students Association, THEME: “HR 2025 – Critical strategies to prepare for the future HR” at Kisii University on 20th August 2021.
July 2020: Attended a workshop on importance of HR audit, pension and insurance Held on 14th July 2020 by Octagon Africa.
September 2011: Attended a Workshop on Pedagony, Academic advising and Critical thinking for University lectures held by Egerton University.
April 2010: Attended a workshop on career development at Moi University School of Business and Economics.

PROFESSIONAL MEMBERSHIP

2013: Member of Institute of Human Resource Management. Member no:  04809
 
HOBBIES
   
Sports (Golfing)
Volunteering in community service
Taking leadership roles in youth development programs e.g. career development and  counseling
Making and maintaining friends

REFEREES
   
Prof. Christopher Ngacho (0722811548)
Ag. Registar, Research and Extension,
Kisii University.
P.O Box 40200 Kisii,
cngacho@kisiiuniversity.ac.ke

Prof. Loice C. Maru (0721988554)
Principal,
Bomet University College.
P.O Box 701 - 20400, Bomet – Kenya.
lmaru@yahoo.com

Dr. Jane Sang (0720 673 687)
Senior Lecturer School of Business and Economics
Moi University
P.O Box 3900-30100, Eldoret

PERSONAL DETAILS

Date of Birth:            1970

Nationality:                Kenyan

E-mail address:         t.mboya@yahoo.com

Marital Status:          Married

Religion:                    Christian

 

AREA OF SPECIALIZATION

I am a Marketing specialist, with special interests in consumer buying behaviour, customer value and customer involvement. Currently I am a Lecturer in the Department of Business Administration, Kisii University. 

 

CAREER VISION

To read, research and work hard to contribute in marketing management discourse and frontiers of knowledge; to utilize acquired knowledge to better the society through implementation of practical initiatives; to have strong desire for personal growth and development achieved in line with organizational mission and objectives while exercising highest degree of integrity.

 

SKILLS SUMMARY

·         Competency in Strategic Marketing Management, Strategy formulation, Implementation and management of strategic change and control

·         General knowledge of strategic Management and contemporary discourse and research orientation grounded on positivistic school of thought

·         Thorough knowledge in Business information systems with good working knowledge in Marketing information systems

·         Strong in Planning and Organizing with ability to support develop, retool and aid implementation of curriculum and diverse strategic marketing initiatives

·         Results oriented and team player

·         Strong interpersonal, communication and analytical skills

·         Excellent Computer Skills – Power point, Excel, Word, Internet explorer and SPSS

·         A Passion for excellence

 

EDUCATION BACKGROUND

2012-2015: Moi University, Kenya.

Doctor of Philosophy- Business Management (Marketing)

 

2008 – 2011: Masinde Muliro University of Science and Technology, Kenya

Master of Business Administration (Marketing)

 

1999 – 2003: Moi University, Kenya

Bachelor of Business Management (Human Resource and Marketing)

(Second Class Honors, Upper Division)

 

2012-2013: Eldoret National Polytechnic

Higher National Diploma in Human Resource Management (Distinction)

 

1996-1997: Kenya Technical Teachers College

Diploma in Technical Education (Business Administration)

 

1992-1994: Kisumu Technical Training Institute

 Diploma in Business Administration (Credit)

 

1988-1989: New Kisumu High School

Kenya Advanced Certificate of Education

1984-1987: Otok Secondary School

Kenya Certificate of Education

 

1976-1982: Otok Primary School

Certificate of Primary Education

WORK EXPERIENCE

2019-Date: Kisii University

                    Full- time Lecturer: Department of Business Administration

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate and undergraduate students in the areas of Contemporary issues in management, Marketing theory, Marketing management, Consumer behaviour, Marketing research, International marketing, Principles of marketing. Supervising and examining graduate students in research work

 

2016-2019: Technical University of Mombasa

                    Full- time Lecturer: Department of Business Administration

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate and undergraduate students in the areas of Strategic procurement management, Marketing management, Service Marketing, Consumer behaviour, Management practice, Relationship marketing and guiding graduate students in research work

2007-Date: Kenya National Examination Council

                   Examiner-in-Charge for Higher/Ordinary Diploma Business exams: Annual contract

Responsibilities

Moderation of marking schemes, coordination of a team of examiners, supervision of marking exercise by the examiners, sample the marked scripts to ensure the examiners are not deviating, prepare the final list of scores by each candidate and ensure the correct marks are entered into the system for all the candidates

2014- 2016: Kibabii University College

                       Part- time Lecturer: Department of Business Management

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate students in the discipline of Strategic Marketing Management, Global business management and guiding graduate students in research work

 

2014- 2016: Kisii University

                       Part- time Lecturer: Faculty of Commerce

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate and undergraduate students in the disciplines of Strategic marketing management, Marketing research, Consumer behavior and guiding graduate students in research work

 

2012 to 2016: Masinde Muliro University of Science and Technology

                       Part- time Lecturer: Department of Business Management

Academic Responsibilities

Dissemination of knowledge and evaluation of graduate and undergraduate students in the discipline of Research methods, Operations management, Management information systems, Marketing Management and guiding graduate students in research work

 

2012- 2016: Moi University

                       Part-time Lecturer: School of Business and Economics

2013- 2016:    Part-time Lecturer: School of Aerospace Sciences

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate and undergraduate students in the areas of Aviation marketing, Inventory and logistics management, Global strategic management, Research methods, Marketing management, Leadership and guiding students in their research work

 

2015-2016: University of Eldoret

            Part-time Lecturer

Academic Responsibilities

Dissemination of knowledge and evaluation of postgraduate students in the areas of Research methods, Human resource management and guiding students in their research work

 

2003- 2016: Eldoret National Polytechnic

                    Senior Lecturer (TSC)

 

1997-2003: Mawego Technical Training Institute

                   Technical Teacher (TSC)

RESPONSIBILITIES

2021-Date: Director Kisii University TVET Institute

 

SUPERVISION OF PHD RESEARCH THESIS

2021  Motari Yusuf, Analysis of the influence of service quality and generational satisfaction       outcomes in three star hotels in Western region, Kenya: A focus on the role of brand equity-     Kisii University  

 

2020  Faraj Anduku Yatundu, Mediating effects of brand equity on the relationship between        social bonding strategies and customer loyalty among supermarkets in western Kenya- Kisii       University

2023  Cheruiyot Philip, Effect  of  Market  Standard Dimensions on  Market Growth of    Horticultural Products Among Small Scale Farmers in South Rift, Kenya. Role of Export           Market Interventions, On going- awaiting final defense, Kisii University 

 

2023  Zirwel Rasugu Maina, Analysis of the influence of marketing intelligence practices on        performance of soapstone enterprises in Kisii County, Kenya: A focus on the role of social        media marketing, On going- collecting data, Kisii University

 

2023    Susan Obara, Effect of distribution strategies on service delivery among selected courier service providers in Western Kenya: A focus on the moderating role of Technology, On    going- collecting data, Kisii University

 

SUPERVISION OF POSTGRADUATE RESEARCH PROJECTS (MBA/MBM)

2022 Lydiah Bagaka, Empirical study of market performance among bakaries in Kisii Town,       Kenya: A focus on social media- Kisii University- On going

 

2021  Mola Denish Odhiambo, Moderating effects of government regulations on the relationship             between branding strategies and customer satisfaction among supermarkets in Kisii Town,             Kenya- Kisii University- On going

 

2020 Matofari Jonas T. Wabwile, Effects of customer relationship management strategies on       customer loyalty in Hotels in Mombasa County, Kenya- Technical University of Mombasa

 

2019  Rachael Makachi Ong’ayo, Effects of parent brand image on brand extension in commercial             banks in Kenya- Technical University of Mombasa

 

2018  Patrick Lumwagi Kasamba, Effects of strategic planning on corporate performance of         Saccos in Mombasa, Kenya- Moi University

 

2017    Edward Opiyo, Effects of e-procurement on the performance of an organization: A case of             Kenya ports authority- Moi University

 

2017  Jared Okoth Obongo, Influence of logistics processes on supply chain performance in         parastatals in Mombasa county, Kenya- Moi University

 

WORKSHOPS AND CONFERENCES ATTENDED

 

July-September 2023: Workshop on Data Analysis Using R Programming Language, Proposal     Writing, Advanced Statistics and Experimental Design and Academic Writing Skills           (Organized by RUFUROM in collaboration with the world bank

 

July 2016: Sixth International Conference on Innovation for Advancement of Humanity   (Organized by Eldoret National Polytechnic) - Session Chair

 

June 2015: Fifth International Conference on Innovation for Advancement of Humanity   (Organized by Eldoret National Polytechnic) - Session Chair

 

March 2015: AfricaLics PhD Academy in Innovation and Development in Africa (Organized by Africa Centre for Technology Studies and Moi University, Kenya)

October 2007: Curriculum development workshop at Eldoret polytechnic facilitated by Marist International College

August 2007: Examiner training for Business examinations facilitated by the Kenya National Examination Council

May-June 2007: Curriculum development for Diploma and Certificate in Human resource            management at Kenya Institute of Education

 

MEMBERSHIP

1. Marketing Society of Kenya; Membership number M1413/MSK

2. Kenya institute of management; Membership number 45353

 

MERIT AWARDS

July, 2014: Best performance in Higher diploma in human resource management (Knec exams)

July, 2009: Best lecturer in Knec examinations (Eldoret National Polytechnic)

 

RESEARCH AND ACADEMIC PAPERS

Publications

Okari, Y. M., Mboya, T. O., (2021) Modelling Servicescapes for Generational Satisfaction: The case of Five-Star hotels in Kenya. International Journal of Scientific and Research Publications, ISSN 2250-3153: Volume 11, Issue 9

 

Mboya, T. O., (2020), Influence of Micro Credit Institutions on Women Empowerment in Homa-Bay County, Kenya. International Journal of Economics and Management Studies. ISSN: 2393 – 9125: Volume 7 Issue 7, Pages 44-51

 

Mboya, T. O., (2020), Relationship between Peer Mentorship and Growth of Small and Micro Business Enterprises in Uasin Gishu County, Kenya. The international journal of business & management ISSN 2321–8916: Vol 8 Issue 5, Pages 201-207

 

Faraji, A. Y., Ntabo O. K., Mboya, T. O., Ngacho, C. (2019), Mediating Effect of Brand Identity on Social Support and Customer Loyalty among Selected Supermarkets in Western Kenya. IJARKE Business & Management Journal. ISSN: 2617-4138 Vol 1 Issue 3

 

Faraji A. Y., Mboya, T. O., Ntabo, O. K., Ngacho C. (2019), Role of Brand Identity on the Relationship between Communication with Customers and Customer Loyalty among Selected Supermarkets in Western Kenya. World Journal of Innovative Research (WJIR) ISSN: 2454-8236, Volume-6, Issue-5, May 2019 Pages 75-80

 

Mboya, T. O., (2017), Relationship between Social bonds and Customer value in commercial Banks in Kenya. International Journal of Business and Management Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X www.ijbmi.org || Volume 6 Issue 1 || January. 2017 || PP—28-35

  

Mboya, T. O.*, Ronald B. and Joel C. (2014), ‘Relationship between financial bonds and customer value in commercial banks in Kenya’, International Journal of Economics, Commerce and Management, United Kingdom Vol. II, Issue 12, Dec 2014 http://ijecm.co.uk/ ISSN 2348 0386 

 

Mboya, T. O., Kuria Thuo J. and Wanjere D., (2013), ‘Influence of market dynamism on the performance of Public Technical Training Institutions in Kenya’, Journal of Technology and Socio-Economic Development

 

UNPUBLISHED RESEARCH WORK

Moderating effect of organizational factors on the relationship between market dynamics and performance of Public universities in Kenya

 

Relationship between customer involvement and customer value in commercial banks in Kenya

 

CONFERENCE PAPERS

Mboya. T. O., and Ongeri, L., ‘Strategic Leadership: A Determinant of performance in Academic Institutions’, 1^st  Annual International Conference, Mount Kenya University, Kitale campus, 2012.

 

EXAMINATION OF PHD THESIS

Ogega Mwango Ruth (2020), Employee commitment model for selected county governments in             Kenya. A focus on implementation of diversity management policies and organizational   leadership, Kisii University

 

Gordon Odongo Olala (2022), Relationship between human resource management practices and             quality service delivery in lake region economic bloc county governments in Kenya;         Moderating role of work environment, Kisii University

 

EXAMINATION OF MASTERS THESIS/PROJECTS

Charles Kitamuru Chacha (2022), The moderating effect of government policy on the   relationship between revenue collection practices and financial accountability of Rorya            district council in Tanzania, Kisii University

Matano Ferdinand (2022), Effect of e-procurement implementation practices on procurement of             goods   and services in the national youth service, Nairobi City County, Kisii University

Ngugi Grace Kabura (2021), An assessment of the role of advertising outcomes on customer     satisfaction in selected commercial banks in Nakuru Town, Kenya, Kisii University

 

Gesembe Kwamboka Lusariah (2021), Moderating role of government policies on the   effectiveness of promotion strategies on tourism attractions in nyamira county Kenya: A     case for manga ridge, Kisii University

Richard Mosota (2021), An analysis of the effect of human resource development management strategies on organizational performance of Tea factories in Nyamira County, Kenya, Kisii        University

 

Egrah Kwamboka Masese (2020), An Evaluation of the effect of integrated strategies on           performance of public organizations: An empirical study of Huduma centres Gusii region,         Kisii University

 

Gabriel Kipruto Cherop (2020), Organizational factors influencing the growth of youth owned enterprises         in Kabarnet town, Baringo county, Kisii University

 

Onwonga Vane Brenda Bosibori (2020), The role of organizational factors in the relationship   between work life balance and employee performance. A case of selected companies in      Nairobi Kenya, Kisii University

 

Kharemwa Hellen (2020), Determinants of ISO 9001 standard implementation in public             institutions: A         survey of Elgeyo Marakwet county national government treasuries, Kisii   University

 

Joseph K. Serem (2020), The moderating effect of interest rate capping on the relationship         between domestic credit lending and growth of micro small and medium sized enterprises in          Uasin Gishu county, Kenya, Kisii University

 

Kennedy Onyango Owago (2019), Role of procurement Act 2015 in the relationship between    buyer supplier relationship and performance of milk processing firms: A case study of    Nairobi county, Kisii University

 

Geofrey Kipkoech Langat (2019), An assessment of the effects of financial management practices        on profitability of tea firms in Kenya: A case of factories in Kericho County, Kisii     University

 

CONSULTANCY SERVICES RENDERED

1. November 2016: Marketing skills development programme for marketing officers in selected parastatals in Kenya. Organized by ESAMI, venue, Mombasa

2. September 2016: Soft skills training for drivers and security officers of selected parastatals in Kenya. Organized by ESAMI, venue, Kisumu

3. April 2016: Training of Eldoret National Polytechnic secretaries on relationship management

4. August 2015: Nehema Institute training of teaching and non teaching staff on teaching etiquette and customer care

 

 

HOBBIES

Reading and Research

Sporting activities, Basketball and Working out

Socializing

 

 

REFEREES

Prof. Christopher Ngacho                                  Prof. Thomas Cheruiyot

Kisii University                                                 University of Eldoret                            

P.O Box 408-40200                                           P. O. Box 1125 - 30100

KISII                                                                 ELDORET

Tel. 0722811548                                                Tel. 0720484926                                     

 

Dr. Winrose Chepng’eno

University of Eldoret

P.O Box 1125-30100

ELDORET

Tel. 0724589771

 

1. Prof. Charles Okioga, PhD 

Associate Professor, School of Business and Economics, Kisii University 

P.O Box 408-40200

Email: bwokioga@yahoo.uk

Phone: 0720450181

 

 

2. Prof. David Ogoti, PhD 

Associate Professor, School of Arts and Social Sciences, Maseno University 

Phone: 0722494644

Email: dongarora@maseno.ac.ke

P.O. Box 333-40105, Maseno, Kenya

Senior Lecturer of Marketing
School of Business and Economics, Department of Business Administration
      Biography   

Dr. Y. B. Nyaboga is a senior lecturer of Kisii University. He teaches at the School of Business and Economics. He holds a PhD in Business Administration (Marketing Option) from MLS, Udaipur, India, MCom and BCom from Karnatak University, India. Among other qualifications include: Diploma in Business Administration, Diploma in Computer Applications, Insurance (Licentiate). Dr. Nyaboga is a member of Marketing Society of Kenya. He is a career academician in Marketing, Entrepreneurship and Project Management for sixteen years. Before joining Kisii University, he worked at School of Finance and Banking, Kigali, Rwanda. He has supervised more than thirty MBA students and Six PhD students to completion. He worked as a chairman of Business Administration Department in the School of Business and Economics for nine years. Dr. Nyaboga has successfully developed case studies such as “Customer Drive Strategy funded by International Monetary Fund, in addition He has published more than Twenty Five research papers in refereed journals.   

Academic Qualifications:   

   Ph.D. (Business Administration). 2001-2004: MohanLal Sukhadia University, Udaipur-India (formerly University of Udaipur). Thesis: - Marketing for International Tourism- Its relevance and efficacy for Afro-Asian Region with particular reference to India and Kenya.
   Master of Commerce (M. Com)- (Entire Costing Group), 1999-2001: Karnataka University-India
   Bachelor of Commerce (B. Com),1996-1999: Karnataka University-India.
   Kenya Certificate of Secondary Education (K.C.S.E.). 1991-1995:     Kawethei Secondary School, Kangundo, Kenya.
   Kenya Certificate of Primary Education (KCPE), 1986: Keigamere D.E.B, Kisii, Kenya.
   Diploma in Business Administration, 1996 – Logic Computer Centre, at Dharwad, Karnataka, India.
   Certificate in Basic Computing, 2004 - Indian InfoTech, at Udaipur-India.
   Insurance (Licentiate), 2005 – Insurance Institute of India

Research Interests:   

Relationship Marketing, Customer Relationship Management, High technology ventures, Monitoring and evaluation of projects, Entrepreneurial Innovations, Paradigms in business and management, Knowledge translation and sustainability of enterprises.
Sustainable entrepreneurship education in higher institutions learning and middle level colleges in Kenya

   Why sustainability of businesses is in doubt – Kenyan scenario.
   Philosophical orientations in Marketing

Publications;   

Research Papers
1. Dr. Yobes Benjamin Nyaboga, David Basweti, Erick Nyakundi Onsongo. An Analysis of the Impact of Agent Banking on Entrepreneurs in Kisii Township, Nyanza province, Kenya. International Journal of Business and Management Tomorrow, ISSN 2249-9962, September 2012, Vol.2, No.9
2. Dr. Richard Nyangosi, Dr. Yobes Benjamin Nyaboga, Masese Benard. Strategic Extension and Perceived Usefulness of Emerging Technologies in the North Indian Banks: An Empirical Analysis. European Journal of Business and Management, ISSN (PRINT) 2222-1905 – ISSN (Online) 2222-2839; Published by International Institute for Science, Technology and Education (IISTE), May 2013
3. Charles Kombo Okioga, Erick Nyakundi Onsongo, Yobes Benjamin Nyaboga. Quality Issues in the Expansion of University Education in Kenya, the Human Resource Challenges and Opportunities. Chinese Business Review, ISSN 1537 – 1506, June 2012, Vol.11, No.6, 596-605
4. Benjamin Yobes Nyaboga and Erick Nyakundi Onsongo. The contribution of Contemporary innovative practices in management to organizational success. Elixir Management Arts, ISSN2229-712X, November 2012, 11483-11487 (Available online at www.elixirjournal.org).
5. Dr. Stella M. Omari, Dr. Benjamin Y. Nyaboga and Mr. Mayaka R. Ateka.The Influence of Strategic Change Management practices on Organizational Performance: A Case of the Operations of soft drink industries in Western Kenya. International Journal of Human Resource and Procurement, ISSN2307-6305, VOL.1.Issue 3, 2013. (Available at www.ijsse.org)
6. Elias Mabeya, Dr. Benjamin Yobes Nyaboga, Charles Momanyi. Extent to which Sacco have Invested in Information Technology to achieve Sustainable Competitive Advantage over their Rivals. A case of Kisii County, Kenya. International Journal of Innovative Research and Development. ISSN 2278 – 0211(Online), Vol.4.Issue 2. February 2015. Pg 40 -46.
7. Dr. Yobes Benjamin Nyaboga, Dr. Richard Nyangosi, and Cornelius Maina Mbunya. Effect of Leasing Competence and Structure on Performance of Small and Medium Enterprises in Kisii Municipality, Kisii County. European Journal of Business and Management, ISSN 2222-1905 (Paper) ISSN2222-2839 (Online), Vol.7, No.22, 2015.
8. Vincent Nyakondo Nyang’au, Dr. Yobes Benjamin Nyaboga, Dr. Stella Omari. An Assessment of the Significance of Business Intelligence Strategies and Technologies for Strategic Growth in the Telecommunication Industry: A study of Safaricom Kenya Ltd. European Journal of Business and Management, ISSN (Paper) 2222-1905, ISSN (Online) 2222-2839. Vol. 7, No.32 (2015).
9. Dr. Ibrahim Maticha Nyaboga, Dr.Yobes Benjamin Nyaboga. Risk Management as a Tool for Financial Stability in Rwandan Commercial Banks: Case study of Bank of Kigali Head Office. International Journal of Innovative Research and Development (IJIRD), ISSN 2278-0211 (Online), VOl.4, Issue 11, October 2015
10. Makambi P., Omari S., Nyaboga Y.B (2018), Assessment of the Influence of Training and Development on Employee Retention among selected Tea Factories in Kisii County, Kenya. International Journal of Social Sciences and Information Technology. VOL. (IV), Issue (XII), December. ISSN 2412-0294.
11. Chebet C., Nyangau A., Nyaboga Y.B. (2018), Effects of Financial Control on Profitability of Savings and Credit Cooperative Societies in Kericho County, Kenya. International Journal of Social Sciences and Information Technology, VOL (X), October. ISSN 2412-0294.
12. Maengwe J., Otuya., Nyaboga Y.B., Wafula J. Ngacho C (2019), Moderating Effect of Craft Entrepreneurship Practices and Value Creation among Rural Small and Micro-Enterprise in Tabaka Sub-County, Kisii, Kenya, International Journals of Academics and Research (IJARKE Business and Management Journal). VOL (1), Issue (1), August. ISSN 2617-4138.
13. Ogega R., Muya J., Nyaboga Y.B (2019), The Effect of implementation of Gender Diversity Management Policy on Employee Commitment in Selected County Governments in Kenya. International Journal of Social Sciences and Information Technology. VOL (V), Issue (IV), April. ISSN 2412-0294
14. Ogega R., Muya J., Nyaboga Y.B (2019), The Effect of implementation of Diversity Training Policy on Employee Commitment in Selected County Governments in Kenya. International Journal of Social Sciences and Information Technology. VOL (V), Issue (IV), April. ISSN 2412-0294.
15. Motari Y., Nyaboga Y. B (2021), The Role of Covid–19 Brand Innovations on Generational Satisfaction Outcomes among Five-star Hotels in Kenya. International Journals of Academics and Research. IJARKE Business and Management Journal, VOL 4, Issue 1. ISSN: 2617-4138.
16.  Gesembe K.L., Omare M., Nyaboga Y.B (2021); Effectiveness of Promotion Strategies on Tourism Attractions in Nyamira County, Kenya: A case for Manga Ridge. International Academic Journal of Innovation, Leadership and Entrepreneurship (IAJILE), volume2, issue 2, pp 163-188. ISSN 2518-2382.
17. Nahshon Borura Ongeri N.B., Nyangau A., Nyaboga Y.B (2021); Evaluation of the effect of credit evaluation of financial performance of commercial banks in Kisii County. International Academic Journal of Economics and Finance (IAJEF), Vol. 3, Issue 6, pp 345-361. ISSN 2518-2366.
18. Amenya J.M., Ngacho C., Nyaboga Y.B. (2022); Effect of procurement practices and government policies on performance of the infrastructural projects in Public Universities in Kenya: Acase of Rongo Universty. International Academic Journal of Procurement and Supply Chain Management (IAJPSCM). Vol.3, Issue 2, pp 238 -262, ISSN 2518-2404.
19. Mageto G., Nyaboga Y.B., Omari S. (2022); The effect of social media interactive messaging on customer loyalty of commercial banks in Nairobi City County. Journal of Marketing and Communication; Vol. 5, Issue 2, pp 115-131, Nov. 2022. ISSN online 2617-359X.
20. Ombui R.N, Nyaboga Y.B, Okari Y.M. (2024); Effects of intensive distribution strategy on sales performance: A case of Kenya Tea Packers Limited – Kenya. International Journals of Academics and Research (IJARKE). Business and Management Journal. Vol. 6, Issue 2, Nov. 23 Jan 2024. ISSN 2617-4138.
21. Momanyi G.W, Armurle G. Nyaboga Y.B. (2020); The relationship between intellectual capital research and development and organizational performance of tea processing firms in Kenya. International Journal of Academic Research in Business and Social Sciences. Published by Human Resource Management Academic Research Society 2020. ISSN 2222-6990.
22. Momanyi G.W. Armurle G. Nyaboga Y.B. (2020); Influence of Innovation Strategies on Organizational Performance of tea processing firms in Kenya. International Journals of Academics and Research (IJARKE), Business and Management Journal. Vol. 3, Issue 1, August – October 2020, ISSN 2617-4138.
23. Jeremiah B.T., Nyaboga Y.B., Ondari J. (2023); Influence of product logo on the performance of bakery business units of supermarkets in Kisii Town, Kenya. International Journals of Academics and Research (IJARKE Business and Management Journal). Vol. 4, Issue 2, Nov- Jan. 2023.ISSN 2617-4138.   
24. Luseno A.E., Kimutai G., Nyaboga Y.B (2023): Impact of Human Resource Information Systems on planning in Human resource in the now and future of the Kenyan civil service. International Journal of Economics, Commerce and Management, UK, Vol.11, issue 7, July 2023, ISSN 2348-0386.
25. Luseno A.E., Kimutai G., Nyaboga Y.B (2023): The moderating role of top-level management support in the relationship between HRMIS and employee performance: Insights from the civil service of Kenya. International Journal of Economics, Commerce and Management, UK, Vol.11, Issue 10, Oct. 2023, ISSN 2348-0386.
26. Mutiania k. D., Nyaboga Y. B. Maengwe J. (2024): The Effect of Provision of Credit Facilities on Performance of Women Enterprises in Moiben Sub-County. Great Journs – Journal of Entrepreneurship, Vol.1 No.2, October 2024, ISSN: 2328 – 4870.

Book
Project Management:  Tools and Techniques.
Publisher – EKON, Nairobi, Kenya (2016)

Conference Papers
1.    Strategic marketing and increased sales volume: a study of selected supermarkets in Kisii town, Kenya. By Ratumo Kimonge, Dr. Yobes Benjamin Nyaboga and Stella Omari. Presented at the 1st Annual International Interdisciplinary Conference held at Catholic University of Eastern Africa (CUEA), Kenya on 26th to 30th June 2012.
2.     An Assessment of the Significance of Business Intelligence Strategies and Technologies for Strategic Growth in the Telecommunications Industry: A Study of Safaricom Kenya Ltd. By Dr. Yobes Benjamin Nyaboga, Vincent Nyakondo Nyangau and Dr. Stella Omari. Presented at the First International Interdisciplinary Conference held at University of Eldoret, Kenya on 3rd to 5th September 2013.
3.    Psychotherapy in Fleet Management System on Small Scale Tea sector’s factory operations: A case of Tombe Tea Factory Company Limited, Nyamira County, Kenya. By Dr. Yobes Benjamin Nyaboga, Mr. William Nyabio Nyarango and Dr. Stella Omari. Presented at The 8TH World Council of Psychotherapy Conference under the theme: - Psychotherapy: A 21st Century, Multidisciplinary Fabric, Anchoring Careers and Society beyond Borders held at Kisii University, Kenya on 9th to 11th October 2013.
4.    The Relevance and Efficacy of Business Incubation Centers on Business Start – ups: A case of Kenya Industrial Estate, Nairobi, Kenya. By Dr. Yobes Benjamin Nyaboga. Presented at the 3rd International Conference held at Dedan Kimathi University of Technology, Kenya on 1st - 3rd November 2017.
5.    ‘Why Sustainability of Business in the Developing Countries is in Doubt? – An Empirical Study of Kenyan Scenario. By Dr. Yobes Benjamin Nyaboga. Presented at the Academy for Global Business Advancement’s 14th World Congress held at Moi University on November 23 – 25, 2017, Eldoret – Kenya. Under the Theme: ‘Business and Entrepreneurship Development in a Globalized Era’
6.    Monitoring and evaluation as an integral component of the Big Four Agenda: - Focus, Kisii County, Kenya. By Dr. Yobes Benjamin Nyaboga. Presented at the National Treasury and Planning 8th Kenya Monitoring and Evaluation Conference, held at Kisumu, Kenya on November 18th - 22nd, 2019. Theme: Use of Evidence – The Role of Evaluations in Governance and Accountability in implementation of the Big Four Agenda.
7.    “Why Sustainability of Business in developing Countries is in Doubt”? - An Empirical Study of Kenyan Scenario. (Reviewed). By Dr. Yobes Benjamin Nyaboga, presented at the 1st International Conference organized by School of Business and Economics held at Kisii University, Kenya on 19th – 21st September 2023. Theme for the conference: Building Economic and Resilience and Sustainability amidst Global Uncertainty and Changing Business Environment.
8.    Effect of Product Branding Strategies on Performance of Bakery Business Units of Supermarkets in Kisii Town, Kenya. By Teresia Jeremiah and Dr. Yobes Benjamin Nyaboga, presented at the 1st International Conference organized by School of Business and Economics held at Kisii University, Kenya on 19th – 21st September 2023. Theme for the conference: Building Economic and Resilience and Sustainability amidst Global Uncertainty and Changing Business Environment.
9.    Sustainable Entrepreneurship Education in Higher Institutions of Learning and Middle Level Colleges in Kenya: A Systematic Bibliometric Literature Review. By Dr. Yobes Benjamin Nyaboga and Evans Okemwa Achuti, presented at the 2nd Multidisciplinary Conference on Strengthening African Economies through Innovations for Sustainable Development; held at Kisii University, Kenya on 10th – 12th September 2024.
 
Workshops and Seminars Attended and Participated
1.    One-day workshop on “Pedagogy of Entrepreneurship Education in Institutions of Higher Learning in Kenya”. Organized by Kenyatta University, Kenya on 3rd May 2013
2.    Jan 25-Jan 27, 2010: Participated and contributed in PAN African Work and Tourism Development Poverty Reduction, held in Kigali at LaicoUmubano, Rwanda.
3.    2008 & 2009:    Participated in Delphi workshop (Pro-poor tourism) held at Maker ere University Uganda, and the School of Finance and Banking, Rwanda respectively.
4.    2006: Participated and contributed successfully in the Lake Victoria Environmental Management Project (L.V.E.M.P.).
5.    2006: Workshop Participation for Harmonization of National Tourism Curriculum, held in Jinja, Uganda.
6.    2016: Attended and participated an awareness training based on; Quality Management Systems (ISO 9001:2015), organized by Millennium Management Consultants Ltd (MMCAfrica).

 Classes Taught:   

   Critical Thinking (PhD Class
   Contemporary Issues in Management (PhD Class)
   Entrepreneurship Theory (PhD Class)
   Marketing Research (MBA and BCOM/BBAM Classes)
   New Enterprise Creation (BEAM)
   High technology ventures (BEAM)
   Project Management (BCOM/BBAM, BHRM)

Other relevant links    

   Google Scholar
   Marketing Society of Kenya
   Church Member
   Community Welfare

Official Contact Details:   

Dr. Yobes Benjamin Nyaboga (Ph. D)
Address: P.O. Box 6266-00300, Nairobi Kenya/ Kisii University, P.O. Box 408-40200, Kisii, Kenya.
Email: yobesbenjamin@gmail.com/bnyaboga@kisiiuniversity.ac.ke